I was looking for a media card for my husband to surprise him and am really not good with computer things. So I went in with a rough idea of what he was needing. The sales manager and the other gentleman were very helpful in answering my questions and they gave me a great suggestion and some great prices. I saw some computers in there too and they looked great. I will be back to buy more things from this great company.
Josh took time to answer all of my questions (and I had a lot) and I only came in to buy a monitor cable. I ended up bringing in my computer for diagnostics and to ask more questions. The staff was friendly and knowledgable and they have a good selection of accessories and used machines.
My wife was referred here by a coworker and was very satisfied with the service (repair work). A few months ago, I had problems of my own (power source) and needed immediate service. The guy that was initially helping me was going on break but had me squared away. An issue arose and the other worker didn't seem to be as knowledgeable (maybe in training?). I was thinking that I may need to go somewhere else when the first guy, who was eavesdropping on his way to the back, returned to solve my problem. I was VERY impressed with that level of dedication. It wasn't a big sale, but he couldn't walk away from a customer. As a small business owner I have "stars" in customer service who do the same and others who mainly handle the simple tasks. I would suggest to the owner/manager that an employee NAME (possibly even on a business card) is provided to the customer so they leave with the feeling that they will return and get the same level of service. In principle, customer service techs should have the same knowledge as their coworkers, but that's not the real world. As for me, I'll use this store again, as will my wife.
Great customer service
Helpful with trying to get the RAM I needed for my computer.
Lots of options regarding what you want in any aspects of computers. If you need repair work and/or diagnosis for whatever, they are extremely thorough and reasonably priced.
Action Computers Arvada Location is a US Electronics Store based in Arvada, Colorado. Action Computers Arvada Location is located at 7527 W 80th Ave, Arvada, CO 80003, USA.
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